This Privacy Policy outlines the data collection, usage, and sharing practices for CoconutGrove Appliance Repair's website. By using our website or service, you agree to the terms outlined in this Privacy Policy.

Information Collection

We collect personal information from users who contact us through our call request form. This information typically includes your name, email address, phone number, and any other information you choose to provide. Additionally, our website may collect non-personal browsing data through cookies or web beacons to improve user experience.

Use of Information

The personal information you provide will be used to process your service requests and allow us and our partners to contact you via phone, email, or text for service-related purposes. Non-personal browsing data is used primarily for analytical purposes to enhance user experience.

Sharing of Information

We may share your personal information with our trusted partners to fulfill operational and service needs. We do not sell or lease your personal information to third parties for their marketing purposes without obtaining your explicit consent.

User Rights and Data Security

By contacting us, you acknowledge and agree that your information may be shared as described in this Privacy Policy. We take reasonable measures to protect your personal information from unauthorized access and use. However, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. You also acknowledge that the maximum compensation for any claims related to this Privacy Policy or our services is limited to $100, and you bear your own legal fees and expenses in the event of a dispute.

Opt-Out

If you wish to opt-out of receiving communications from us, please contact us at (305) 290-2169. Please note that if you opt-out, we may still send you non-promotional communications, such as those regarding service-related inquiries or transactions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website with a new effective date. Your continued use of the website following such changes signifies your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at (305) 290-2169.